Medicly - UX Case Study
Summary
Medicly app is a online medical service for finding a doctor, making an appointment, reviewing medical data, Emergency Ambulance, Oxygen Cylinder, Medicine finding service that helps find your nearer pharmacy with GPS activate, Buy any medicine at home where our delivery man will reach you at your home within 15 minutes. It helps reduce waiting times and provides a link between seller and customer.
？Book appointment schedule for doctor service.
？Trouble buying medicine
？Calling ambulance in Emergency situation.
？User forget to take medicine situation.
？Due to busy schedule people do not go hospital for checkup.
？Face problems finding oxygen cylinder for serious patients
Age:
21
Education:
College
Occupation:
Student
Stutus:
Single
Location:
Chandpur
Gender:
Male
Personality
Study
Cricket
Writing
Story:
Sakil is a student, he studies at College, he likes to play cricket and read thriller books in his leisure time. so he wants an online application app for her health and diet to easily get an appointment online with doctors.
Goals:
● Find the best nearest pharmacy.
● Live support.
● Doctor who is best for me.
● Buying medicines while standing for a long time.
● See doctors at low cost.
● Find the best nearest pharmacy.
● Live support.
● Doctor who is best for me.
● Buying medicines while standing for a long time.
● See doctors at low cost.
Frustrations:
● User forget take to medicine.
● Don’t suggest nearest pharmacy.
● All types of medicine are not available on local market and nearest pharmacy.
● Doctor's fee, test are so expensive.
Behavior & habits
● Fitness
● Reading
● Social media
● Thinking
Motivations
● Fear
● Learning
● Incentive
● Achievements
● How can I find a doctor easily?
● How can buy medicine easily?
● Which doctor will be preferable for me?
● How far is the doctor's chamber from my house?
● Is there any alternative online option?
● People search on online to find a
nearest Doctor.
● Going to hospital looking for a Doctor.
● Taking feedback from friends.
● Getting an idea from nearest pharmacy.
FEELS & THINKS
SEE
HEAR
DO
● Good experienced doctor's fee is expensive.
● Waiting time is too long in doctor's chamber.
● Online doctor consultancy is more convenient
● 24 Hours doctor availability on online.
● Searching for an online way to find a
proper solution.
● Take steps to make an appointment
with a doctor.
● People finally meet with a doctor.
● Suggest best doctor
Pain Point:
● Doctor's serial is too long.
● Medicine finding problem.
● Doctor doesn't take enough time to see patient.
● Waiting time is too long in doctor's chamber.
Gain Point:
● It's easy to find a reputable doctor online.
● Patients can see the availability of all doctors on the app.
● Online doctor fees are more reasonable than seeing in person.
● Medicine price compare and easy to buy process.
● Easy to ambulance call.
I interviewed four users with my mobile app prototype to evaluate its usability. The testing included Lab Usability Testing and Contextual Inquiry. Each user completed a list of tasks, with varying degrees of success.
Participate in this task:
● Sign in using your email address.
● Find the Perfect Medical Solution with Just One Click.
● Find the Perfect Medical Filter Solution for You
● Make the Connection with the Medical Owner Now!
● Search for Medical Professionals with Ease!
● Take Control of Your Tenant Requirements with Medical
View your outcome:
● Quick and easy login.
● Users have not experienced any issues with Search screen.
● Missing "k.m. range" option in filter.
● Contact option worked without issue.
● Tenants quickly access medical profiles.
● Users have experienced difficulty finding the notification option within the profile option.
Skills
Figma
Framer
Sketch
Spline
HTML
CSS
Adobe Photoshop
Adobe XD
Adobe Illustrator
ChatGPT
